Contacts
Contact Us
At SlotLounge, we value your feedback and inquiries. Our dedicated team is here to assist you with any questions or concerns you may have. Below you will find various ways to reach us.
Email Support
You can reach our support team via email at [email protected]. We aim to respond within 24 hours.
Phone Support
If you prefer to speak with someone directly, please call us at 07458 123456. Our phone lines are open for your convenience.
Working Hours
Our customer support is readily available during the following hours:
- Monday to Friday: 9:00 AM – 9:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Sunday: Closed
Support Channels
In addition to email and phone support, you can also reach out for assistance through the following channels:
- Help Centre on our website
- Callback request form available on our support page
Callback Request Instructions
If you wish to receive a callback, please visit our website and fill out the callback request form found in our support section. Provide your contact number and preferred time for us to reach you.
Directions to Our Location
Our legal address is:
SlotLounge Casino,123 High Street,
London,
GB.
You can find directions to our location by clicking on the following link: View on Google Maps.
Escalation Procedure
If you feel your issue hasn’t been resolved satisfactorily, we have an escalation procedure in place. Please reach out by email and mention “Escalation” in the subject line. Our senior support staff will review your case and respond promptly.
Service Area & Licensing
We proudly serve customers across Great Britain, providing a safe and secure gaming environment. SlotLounge operates under the UK Gambling Commission, ensuring compliance with regulations and promoting responsible gaming.
We only review SlotLounge and are not its official representative.
